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Category Manager, Outtakes (Food & Beverage Professional) (0076)

Location: Cineplex Entertainment Home Office
City: Toronto, Ontario

Category Manager, Outtakes (Food & Beverage Professional) (0076)

Cineplex is one of Canada's leading entertainment companies and operates numerous businesses including theatrical exhibition, food service, amusement gaming (Player One Amusement Group), alternative programming (Cineplex Events), traditional and digital media (Cineplex Media and Cineplex Digital Media), out of home leisure and entertainment (The Rec Room), eSports (World Gaming), and home entertainment content ( Cineplex is also a joint venture partner in SCENE - Canada's largest entertainment loyalty program.

We are proudly a Canadian company with approximately 13,000 employees in Canada and the US, and we offer competitive compensation, incentive and benefits programs. To learn more about Cineplex please visit our website at

Cineplex Entertainment has an immediate opening for the position of Category Manager, Outtakes (Food & Beverage Professional) reporting to the Executive Director, Food Service. Success in this hands-on position requires a strong food service and project management background with a passion for guest service and an ability to work both tactically and strategically. Your experience and attention to detail will be challenged with large scale accountabilities and attention to the smallest detail.

As a member of the Merchandising department, this position will work cross-functionally with the Cineplex Operations, Training, Purchasing, Construction, and IT departments, plus positively represent the organization in dealings with key external suppliers. The successful candidate will be a role model of the Company's Values, abide by the Cineplex Code of Business Conduct and Ethics and facilitate organizational relationships internally and externally.


The Categoy Manager is responsible for developing and implementing category strategies to support the current and multi-year Cineplex Entertainment merchandising business plan.
  • Maintain an on call knowledge of category performance from a national, regional and theatre perspective.
  • Set aggressive and timely financial targets and track performance.
  • Oversee the development and achievement of related financial objectives.
  • Maintain up to date project timelines and budget positions.
  • Build strong vendor relations and partnerships for the mutual interest of both parties.
  • Support regional efforts including guest service, cast engagement and safety, training and development.
  • Demonstrate, encourage and recognize the adherence to organizational values and attention to the agreed upon internal service standards and code of conduct.
  • Develop, administrate and leverage cross functional relationships with external and internal partners.
Responsibilities Include:
  • Identify business/sales opportunities inside and out of assigned categories.
  • Engage stakeholders through regular communication and theatre tours to resolve operational concerns.
  • Lead innovation activities, including new product and process development.
  • Prepare field ready programs and new product launches (definition, sourcing, contracts, marketing, packaging and logistics).
  • Collaborate with the internal stakeholders, designers, architects and trades to continuously improve and update physical category-specific areas.
  • Create selling strategies, materials and tools aligned with expectations for new initiatives.
  • Jointly develop category business plans with cross functional teams that are consistent with consumer expectations and overall corporate direction.
  • Direct the development and implementation of a food service marketing plan and subordinate initiatives.
  • Collaborate with Marketing Department to develop programs and performance measures in support of driving sales and brand promises.
  • Develop content and training tools in collaboration with Talent Development and support its implementation.
  • Lead quarterly evaluations of business categories, understand segment/category trends, monitor and report results to targets.
  • Identify opportunity gaps through statistical analysis and on-site visits.
  • Oversee vendor relationships and interactions and collaborate on procurement and logistics.
  • Oversee strategic and day-to-day development of the Merchandising business.
  • Direct the development and implementation of merchandising initiatives and support all company objectives.
  • A minimum of five years' experience in a multi-unit role in the food/restaurant or entertainment environment
  • Experience in Brand or Category Management
  • Undergraduate degree, preferably in Hospitality, Culinary or Marketing
  • Demonstrated strong financial acumen;
  • Computer skills (Word, Excel, Outlook, etc.)
  • A flexible schedule that includes evenings, weekends and holidays.
  • A desire for continual learning
  • Demonstrate strong communication (oral & written), organization, management and leadership skills to lead within a team of professionals
  • Excellent planning and problem solving skills with an ability to manage multi-tasked assignments
  • Attention to detail, organized and able to work efficiently and effectively in a fast paced environment
Interested applicants please apply today.

While we appreciate all interest, only those candidates selected for an interview will be contacted. As part of Cineplex Entertainment's standard recruitment process, suitable candidate(s) will be required to undergo pre-employment screening as a condition of employment or promotion.

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